Frequently Asked Questions
Everything you need to know about our premium refurbished devices.
What does 'refurbished' actually mean for your smartphones?
Every device undergoes a rigorous 90-point inspection process where we test hardware, software, and battery health. Any faulty parts are replaced with genuine components to ensure the phone performs like new.
Do these smartphones come with a warranty?
Yes, all our refurbished smartphones include a comprehensive 12-month warranty that covers any mechanical or electrical defects, giving you total peace of mind.
What is the battery health of the devices?
We guarantee a minimum battery capacity of 80% or higher for all our devices. If a battery does not meet our strict performance standards during testing, it is replaced with a brand new one.
How long does shipping take and is it insured?
We offer free express shipping on all orders. Delivery typically takes 2-4 business days, and every package is fully insured until it reaches your doorstep.
What is your return policy if I change my mind?
We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return the device in its original condition for a full refund, no questions asked.
Do the phones come with original packaging and accessories?
To reduce electronic waste, we ship our phones in eco-friendly branded packaging. Each device includes a high-quality charging cable and a SIM ejection tool.